Privacy policy

AK BLOOM ("we", "us", "our") is committed to protecting your personal information in accordance with the Australian Privacy Act 1988.

Information We Collect We collect information you provide when placing an order, creating an account, or contacting us — including your name, email address, phone number, shipping address, and payment details.

How We Use Your Information We use your information to process orders, send order confirmations and shipping updates, respond to enquiries, and improve our products and services. With your consent, we may send marketing communications.

Sharing Your Information We share your information with trusted third parties only as necessary to fulfil your order (e.g. Australia Post, payment processors). We do not sell your personal information.

Data Security We use industry-standard security measures to protect your data. Payment information is encrypted via SSL.

Your Rights You have the right to access, correct, or request deletion of your personal data. Contact us at support@akbloom.com.au to make a request.

Cookies Our website uses cookies to improve your browsing experience. You can disable cookies in your browser settings.

Third-Party Services Our store is hosted on Shopify. You can read Shopify's privacy policy at shopify.com/legal/privacy.

Marketing & Analytics Services We use the following third-party services to operate and improve our business. These services may collect and process your personal data in accordance with their own privacy policies:

  • Klaviyo — Email and SMS marketing platform. Used to send promotional communications with your consent. klaviyo.com/legal/privacy
  • Meta (Facebook/Instagram) — Advertising platform. We use Meta Pixel to measure ad performance and show relevant ads. facebook.com/privacy/policy
  • Google — Advertising and analytics. We use Google Ads and Google Analytics to understand site traffic and run campaigns. policies.google.com/privacy

You can opt out of personalised advertising via your browser settings or through each platform's privacy controls.

Contact AK BLOOM — 1 Urigen Street, Richlands QLD 4077 Email: support@akbloom.com.au | Phone: +61 401 472 635

Last updated: September 2026